A Message from the President - Infrastructure Update
Trash Removal - We were on the phone for hours trying to contact someone local who could/would take care of the problem. All local telephone numbers we had went to an out-of-state call center or the sales representative's voicemail. We found out later that, even though his voicemail was still active, he no longer works for the company. Board Director Diana Shade, who negotiated the original contract, also spent hours on the phone trying to reach someone local. She then rifled through her old files and found a name and number of the Regional Manager, which turned out to be a good number, and she was contacted. I understand trash has been picked up today. Beverly is checking on the recyclables.
Water - The Chairman of Maintenance and the Water Committee has spent over two weeks attempting to fix the system. It looks as though our contract with Sharp Culligan does not contain a preventive maintenance clause. Thus, minimal if any corrective actions have been taken since the last major repairs in 2012. Currently, the problem was pinpointed to be in the filter tanks, which filter iron from the raw water coming from the well. We have three filter tanks, of which, only one is functioning properly. Sharp Culligan ordered the parts on August 1st for filter #3, which is being repaired today. On Sunday, filter #1 clogged with stones, which is being corrected today. After consultation with our water engineer, I have requested a rebuild on all 3 filter tanks
Some of the issues we have been dealing with since June 1st: Stones in the softener tank, failure of small well pump, stones in filter tank #3 followed by #1; test on #3 well shows need for acid wash and cleaning, legs on #3 softener tank collapsed, stone blocking brine intake to #3 softener, elbow on #1 softener needed to be replaced, meter recording number of gallons per day clogged,
The Water Committee has had face-to-face meetings with the owner of Sharp Culligan and C. Shultes Wells. C. Shultes Wells feels it would be better to wait until the end of September, when there are fewer people in Swann Keys, to pull the 25 horsepower pump and clean the well. The reasoning for that delay is we will be operating on our 20,000 gallon reserve tank intermittently during their three days of repair. All the meeting discussions and repairs have been shared with our contracted Engineer. He is withholding his review and recommendations until the system is operating properly.
Please know your Board of Directors is working hard to correct problems and are dedicated to improving our infrastructure.
George Kirkley, President